Latest
issue
Your search results
Search again:
Your search for 'Customer experience' returned 247 results
Showing results by date | view results by relevance
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover
and profits restored to pre-2020 levels in 2023, according to its year-end results.
news •
27 Apr 2024
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM issue 3 2024
The CEO of Go Fit talks to Kate Cracknell about the company’s year of record revenues, reaching new demographics and its expansion into Italy
HCM issue 3 2024
New legislation will change the way health clubs in the UK manage their membership
process, creating greater powers for consumers when it comes to contracts and
cancellations.
news •
11 Mar 2024
How can we authentically harness the power of love to support our teams, bond with our customers and amplify success? Kath Hudson asks the experts
HCM issue 1 2024
New research into the digitisation of the health club sector has found both examples of best practice and room for improvement, as Dave Gerrish explains
HCM issue 1 2024
Members of HCM’s senior-level industry panel share their thoughts with Kath Hudson on the challenges and opportunities that lie ahead
HCM issue 1 2024
Two new research reports have highlighted the impact of the UK's cost of living crisis on
people's physical activity levels.
news •
12 Jan 2024
The wellbeing referral manager at Edinburgh Leisure reveals the impact of digitalisation on exercise interventions in a city with high levels of deprivation
HCM issue 11 2023
Rob Cunningham, director of leisure at BH Live, explains
the positive impact Orbit4 is having on the organisation
HCM issue 10 2023
myFitApp, a global leader in member mobile apps, has revealed that it has integrated with XN
Leisure Management Software.
product innovation •
14 Nov 2023
The rapid advance of technology in all areas of life is putting societies in flux, creating
uncertainty and forcing people to reassess their plans for the future, according to a new report
from consulting firm Accenture.
news •
05 Nov 2023
Cheriee Wales reports from the recent
Fitronics and Proinsight ConnectCX
conference and CoursePro Summit
HCM issue 9 2023
We dive into the State of the UK Swimming Industry Report 2023 by Leisure DB to see what challenges and opportunities lie ahead for the aquatics sector
HCM issue 7 2023
Recovery is hitting the mainstream and with an increasing number of percussive and vibration therapies on offer, Steph Eaves checks out the options
HCM issue 8 2023
David Minton reports on how to make the industry welcoming to the trans community, and talks to Ryan Lanji who has created a burgeoning scene in London which grew out of lockdown sessions.
HCM Handbook 2023
Orbit4’s technology is generating significant savings and streamlining operations for premium operator Gymbox
HCM issue 6 2023
Steph Eaves checks out the latest indoor cycling innovations designed to keep people pedalling
HCM issue 6 2023
New digital gym floor offerings are delivering more functionality for consumers
HCM issue 5 2023
The Gym Group has appointed Will Orr as its new CEO and executive director.
news •
03 May 2023
What’s trending in the world of exercise monitoring in 2023? Frances Marcellin catches up with some leading fit tech suppliers to find out
HCM issue 4 2023
As Technogym celebrates its 40th anniversary year, its founder talks about his passion for spreading the message of wellness worldwide
HCM issue 4 2023
Gympass has signed a global partnership with fitness tech firm Magicline, which
will see the aggregator strengthen its power of the check-in and class booking
process.
news •
11 Apr 2023
Life Fitness has given Finnish
operator Gogo gyms the
wow factor with the latest
equipment and fitness tech
HCM issue 3 2023
The Parkwood Group has taken over leisure management contracting
business 1Life Management Solutions Limited (1LMS Ltd), which trades as 1Life.
news •
14 Feb 2023
The Ministry is aiming to set the standard for the
best-in-class workplace wellness gym in London
HCM issue 11 2022
The founder of The Boxing House on growth driven by EIS-eligible equity and moving boxing up the socio-economic curve
HCM issue 11 2022
Mystery shopper business Proinsight Research has merged with ReactCX, a customer
experience measurement and market research specialist.
news •
14 Dec 2022
Blok has launched a fundraising campaign on Crowdcube. The company’s goal is to reach
£500,000 – ahead of a possible funding round in 2023.
news •
29 Nov 2022
Kevin Yates, founder and CEO of Trib3 has been awarded Entrepreneur of the
Year in the Great British Entrepreneur Awards. He joined eight other winners in the health and beauty
section, which includes the fitness industry.
news •
23 Nov 2022
Latest News
The JD Gyms Group has completed a deal to acquire Simply Gym from Bay Leisure. ...
Latest News
Women’s health specialist, The Well HQ, has secured 'sweat equity' backing from Priya Oberoi, founder ...
Latest News
Peloton has secured a critical US$1bn five-year loan to shore up its finances. The loan ...
Latest News
Leisure Media has added another heavyweight to its line-up of CEOs for its inaugural HCM ...
Latest News
Empowered Brands has signed a deal with European staffless gym chain, Fit+, to be the ...
Latest News
Speaking to HCM for its 2024-2025 Handbook, which will be out next month, PureGym managing ...
Latest News
Leisure, lifestyle, wellness and entertainment growth investor, Imbiba, has invested in boutique gym brand, 1Rebel's ...
Latest News
Urban Gym Group will launch PILAT3S at ClubSportive in Amsterdam next month, to create a ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM magazine
Consumers’ growing love of strength training is to be welcomed, as this long-neglected modality has a renaissance, however, it’s vital we continue to make the case for cardio
HCM magazine
The Elevate trade show and conference comes to London next
month. HCM gives the low down on what to look out for
HCM magazine
The European fitness sector is beating pre-pandemic numbers according to the 11th annual European Health & Fitness Market Report 2024 from Deloitte and EuropeActive, as Karsten Hollasch reports
HCM magazine
Pilates is having a
moment. Steph Eaves
asks suppliers how
they’re responding
to the demand
HCM magazine
HCM People
Belinda Steward
MD of leisure, health and wellbeing, Places Leisure Places Leisure“We need to make it automatic that when people go to their doctor, they’re offered exercise rather than medication where appropriate”
Current vacancies
Civic Partnership Manager Everyone Active
£35,000 - £40,000 + benefits
Bristol, United Kingdom
Fitness Instructor University of Brighton
£23,144 to £25,138pa
Brighton, East Sussex, United Kingdom
Read the latest issue
Featured supplier news
In today's competitive fitness landscape, the key to success lies not only in providing
exceptional facilities but also in cultivating meaningful interactions with members.
Featured supplier news
Places Leisure is a leading leisure centre operator with a mission to create active places
and healthy people for communities to thrive.
Company profiles
For over 30 years Innerva, part of Shapemaster Global have been manufacturing specialist dual-function power ...
Company profiles
Study Active is a UK leading provider of health & fitness qualifications including Gym Instructing ...
Catalogue Gallery
Click on a catalogue to view it online
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
06-06 Jun 2024
Drayton Manor Theme Park & Resort, Tamworth, United Kingdom
Diary dates
08-10 Sep 2024
Wyndham® Lake Buena Vista Disney Springs™ Resort, Lake Buena Vista, United States
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
Search news, features & products:
Find a supplier: